Georgia PCA Competency Practice Test 2025 – Comprehensive Exam Prep

Question: 1 / 400

What should a PCA do if a client refuses assistance?

Insist that they comply for their own good

Respect their wishes and check in later

When a client refuses assistance, it is essential for a PCA to respect the client's wishes and check in later. This approach emphasizes the importance of client autonomy and dignity in caregiving. By honoring the client's decision, the PCA fosters a trusting relationship and shows that their preferences are valued. It's crucial for healthcare professionals, including PCAs, to recognize that clients have the right to make choices about their care, including the right to refuse assistance.

Following up later allows the PCA to reassess the situation and see if the client may be open to assistance at a different time. This strategy can lead to constructive conversations and may help the client feel more comfortable accepting help in the future. Respecting a client’s boundaries is a key component of providing compassionate and client-centered care.

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Document and report the refusal immediately

Provide an incentive for compliance

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